Privacy policy

Our privacy policy – how we use your personal information

This privacy policy helps you understand how we collect, store and use your personal information.  This is for information only – you do not have to take any action in response to this information


We collect and use your personal information in order to monitor the diversity of our ambassadors and staff and help us to work towards our aim of supporting pupils and students, LGBT+ and straight, to thrive in a diverse world.  

We are committed, as data controller, to protecting your personal information.  This statement tells you more about why we collect your personal information and how we use it. 

Personal information that we collect 

The types of personal information that we may collect and use include:

  • Your full name, home address and contact details
  • Your date of birth
  • Your sexual orientation and/or gender identity
  • The school and/or university you attended
  • Your motivation for volunteering
  • Your volunteering experience
  • Information relating to safeguarding

Where does your personal information come from? 

The personal information that we hold about you is provided by you when you choose to volunteer with us.  

What do we do with your personal information? 

The legal basis for us using most of your personal information is to enable us to carry out the stated charitable objects of Just Like Us, which is the promotion for the public benefit of sexual equality and diversity for young people in UK secondary schools.  We have a legitimate interest in using your personal information to help us obtain that aim.  

We believe the best way to support LGBT+ young people is to make sure they hear powerful positive messages about being LGBT+ from other LGBT+ young people.  We are building a national network of university student volunteers, giving them the skills they need to communicate with impact, and sending them into secondary schools to share their stories, bust stereotypes, and explain why LGBT+ equality is everyone’s issue.  In order to help us build the most effective network, we need to monitor the diversity of our ambassadors and identify groups we are failing to represent.  We also need to provide support and opportunities that meet the sexual orientation and/or gender identity of our ambassadors.

We collect certain special categories of personal information about you (in particular, your sexual orientation and/or gender identity) with your express consent. 

Sharing your personal information with other parties

Your personal information is not shared with third parties, other than as necessary to carry out the purposes at 4 above.   For example, your personal information may be shared with third parties in connection with volunteering opportunities (such as Hub leaders) and is also shared with the provider of computer servers on which your data is stored. Note that we may share personal information with regulatory authorities where we are required by law to share personal information.

Your personal information may be shared outside the European Economic Area (EEA) (for example, if computer servers used by our providers are located or backed up in a country outside the EEA). Under data protection legislation, we can allow your personal information to be transferred outside the EEA if: 

(a) the country to which your personal information is being transferred has been confirmed by the European Commission to provide adequate protection for personal information; or 

(b) the entity that is holding your personal information has entered into a written contract which requires it to provide all protections to your personal information required by data protection legislation. 

In the event that the UK is no longer part of the EEA, references in this section to the “EEA” should be taken to mean the EEA and the UK. 

Further information about transfers of personal data outside the EEA can be obtained by contacting us at the address below.

How long do we keep your personal information for?

We will keep your personal information for so long as you volunteer as an ambassador with us but we will retain it for a reasonable period thereafter in order to stay in touch with you as an alumni of Just Like Us. 

Accessing and updating your personal information

Data protection legislation gives individuals the following rights in relation to personal information held about them: 

  • individuals can ask what personal information is held about them and be provided with a copy; 
  • if personal information held about an individual is incorrect, he or she can ask for it to be corrected; 
  • individuals can ask for personal information about them to be deleted or for processing of that personal information to cease in certain circumstances, for example, where that information is no longer needed; 
  • individuals can request that certain types of personal information held about them is sent to them, or another organisation, in a format that can be read by computer; and
  • individuals can withdraw their consent to how their personal information is being processed, where that processing is based on their consent.  

Exercising these rights is subject to certain restrictions under data protection legislation. For further information about these rights, you should write to: Tim Ramsey, [email protected] or Acorn House, 314-320 Gray’s Inn Road, London WC1X 8DP.


If you are unhappy at any stage with how we are using your personal information, you have the right to lodge a complaint with The Information Commissioner’s Office ( 

Changes to our privacy policy

This statement is subject to regular review and may be updated from time to time. We will tell you if we make any changes to how we use your personal information. 

Contact us

If you have any questions about how your personal information is used, please feel free to contact us at the following address: [email protected] or Acorn House, 314-320 Gray’s Inn Road, London WC1X 8DP.

23 April 2018