Cookie Policy and Privacy Policy

Cookie Policy

Changing your Cookie preferences

Other than in respect of Cookies which are strictly necessary for this website to function (which are always active), Cookies are switched off by default. You can manage your Cookie consent preferences at any time by going to our cookie settings by clicking the green cookie icon bottom left of the website.

Changes to this Cookie Policy

This version of our Cookie Policy was last updated on 12 February 2022.

We will inform you of any changes to this Cookie Policy by posting them on this page and updating the information above. 


If you have any questions regarding this Cookie Policy, please get in touch or write to 10 Snow Hill, London EC1A 2AL.

Privacy policy

This privacy policy helps you understand how we collect, store and use your personal information. This is for information only – you do not have to take any action in response to this information.


The type of personal information we collect via our website:

  • Name and contact information (email, address and phone number)
  • School staff only: School staff role, school name, school postcode and school resources usage
  • For ambassador volunteers only: date of birth, address and LGBT+ identity
  • Customer and donor financial information
  • Delivery address for orders/post
  • Donations made, including via third parties such as Enthuse and Just Giving
  • Website user statistics
  • Consent to be contacted

Types of personal information we may collect if you take part in one of our surveys, case studies or similar (depends on the survey or project):

  • Name (unless you’re a school student) and contact information as above
  • LGBT+ identity, gender identity status, faith and disability status as applicable
  • Name of school or workplace
  • Any additional personal information that you provide us with when writing your responses to the survey, case study or similar
  • Consent to be contacted

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

  • Signing up as a member of our website and/or to take part in School Diversity Week
  • Ordering a free Rainbow Ribbon or purchasing a product in our shop
  • Signing up to our mailing list
  • Taking part in a survey, case study or similar with us
  • Making a donation

We use the information that you have given us in order to process shop and free Rainbow Ribbon orders, support school staff with LGBT+ inclusion, help us run and operate Just Like Us, help us monitor, evaluate, develop and improve our programmes and operations, and keep our users informed about our work and ways to support Just Like Us.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.

(b) We have a vital interest.

(c) We have a legitimate interest.

​​How we store and share your personal information 

Your information is safely and securely stored by Just Like Us. To help us run and operate Just Luke Us and monitor and evaluate what we do we may on occasion need to share some personal information with third parties like regulators, law enforcement agencies, our service providers or professional advisers or a university or other monitoring and evaluation partner we have appointed.  Monitoring and evaluation partners may use this information for the purposes of their research and academic or other publications.  We would rely on one of the lawful bases outlined above before sharing the information and we aim to ensure that appropriate data protection safeguards are in place. Please get in touch if you have any queries.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information. 
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please get in touch if you wish to make a request.

How to complain

Please get in touch if you wish to make a complaint.